An Important Update for Seasonal Harbor Trolly Pass Holders

Dear Harbor Trolley Seasonal Pass Holders,

We are thrilled to announce a significant upgrade to our ticketing solution! Starting today, we are using Anchor Operating System, an industry-leading ticketing solution used by maritime operations worldwide. This upgrade will enhance your experience and make it even more seamless.

As we migrate to this new system, we ask for your patience and understanding. To show our appreciation, we are topping off everyone's Seasonal Trolley Passes to 30 credits, regardless of your current balance. You may notice a receipt for the full amount, but please don't worry—we have not charged your credit card, nor do we keep that information on file.

Key Points to Note:

  • Migration to Anchor Operating System: We are upgrading our ticketing solution to serve you better.
  • Credit Update: All Seasonal Trolley Passes will be updated to a total of 30 credits.
  • No Charges: The receipt you receive is just for record purposes; no charges have been made.
  • Contact Us: If you have any questions or face any issues, feel free to text us at 410-563-3900 or email us at

We sincerely apologize for any inconvenience this upgrade might cause and appreciate your patience during this transition.

Exciting News! Soon, we will be launching the Water Trolley app, where you can manage your passes, view remaining credits, and much more. This app will also include additional features, which we are excited to reveal soon!

Thank you for being a valued Harbor Trolley Pass Holder and for your continued support as we improve our ticketing system.
Warm regards,

Michael McDaniel
President & CEO
Baltimore Water Taxi